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How can I get support with Pupil Progress?
How can I get support with Pupil Progress?

If you're struggling with anything, or have some questions, there are a few different ways that you're able to reach out to us.

Tobi Davis avatar
Written by Tobi Davis
Updated over a week ago

If you have any questions that you require assistance with, you are able to get in touch with us sending us a message, as well as booking a call for a set time if you would prefer. We're available between the hours of 9am and 5pm, Monday to Friday, and will be able to get back to you as soon as possible with any requests outside of these hours.

Our message function can be accessed from any area by clicking the blue messenger bubble at the bottom right corner of the screen. This will show you helpful articles to answer your question, and route you through to a member of our support team if somebody is available. If you don't have time to wait, that's not a problem - our team will reply when as soon as they can and you will be emailed a notification when there's a new message waiting in your inbox.

If your query is a little more time sensitive, or you would rather just speak with one of us, you are more than welcome to book a set time for a Google Meet call (often right away if you wish) to address any queries via the link below:

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